FAQ

Frequently Asked Questions

Shipping

Giveaways and Donations

There are so many wonderful podcasts, blogs, designers, Facebook pages and Instagram accounts that feature hand dyed yarn.

If I supply yarn for a giveaway, it will be my choice and I would rather offer yarn than be asked to.

Do you sell wholesale?

Thank you for your interest. I am not taking on wholesale customers at this time. Here is an interesting article about wholesale and the indie dyer.

How can I contact you?

Email  hello@bayviewfiberarts.com.

Please leave your email address in your message so that I can respond to you.

  • Check out the social media links below to connect with us.
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Where can I buy your yarn?

  • Located in St. Stephen, New Brunswick, Canada.
  • Sales are conducted online.  Shop here. We do not have a physical storefront. Stopping at my house to squish yarn turns out to be very expensive for you!

Payment

Sharing Photos

  • I encourage you to share photos of Bayview Fiber Arts’ yarn!
  • When sharing my photos, please give proper credit by using my website name, www.bayviewfiberarts.com; Instagram name, @BayviewFiberArts; or hashtag #bayviewfiberarts.

 

Will you dye a custom yarn for me?

I do not dye custom colors.  I feel horribly stifled when I try to match someone else’s creative vision.

A search on Etsy or Google  “hand dyed yarn custom”, may help you find a custom dyer.

I don’t see the yarn that I want on your website, can I reserve it or will you make a private/custom listing for me?

Not at this time. I usually send out a newsletter when there is a shop update. You may need to move quickly if you want one of the skeins shown.

Privacy Policy

Returns

  • The yarn must not be caked, balled, soiled or smelly. It must be in re-sellable condition.
  • Refunds will only be given with prior arrangement & return of the item(s) in original condition within 21 days of purchase date.
  • If the item is not returned in its original condition, the buyer is responsible for any loss in value.
  • The buyer is responsible for return shipping charges.