FAQ

Frequently Asked Questions

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How can I contact you?

Email  hello {at} bayviewfiberarts.com.

Please leave your email address in your message so that I can respond to you.

  • Check out the social media links below to connect with us.
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Where can I buy your yarn?

  • Located in St. Stephen, New Brunswick, Canada.
  • Sales are conducted online.  Shop here.  I do not have a physical storefront.

Payment

  • Prices are in Canadian dollars.
  • Payment is made through PayPal.

Sharing Photos

  • I encourage you to share photos of Bayview Fiber Arts’ yarn!
  • When sharing my photos, please give proper credit by using my website name, www.bayviewfiberarts.com; Instagram name, @BayviewFiberArts; or hashtag #bayviewfiberarts.

Will you dye a custom yarn for me?

I do not dye custom colors.

A search on Etsy or Google  “hand dyed yarn custom”, may help you find a custom dyer.

I don’t see the yarn that I want on your website, can I reserve it or will you make a private/custom listing for me?

Not at this time. I usually send out a newsletter when there is a shop update. You may need to move quickly if you want one of the skeins shown.

Giveaways and Donations

There are so many wonderful podcasts, blogs, designers, Facebook pages and Instagram accounts that feature hand dyed yarn.

If I supply yarn for a giveaway, it will be my choice and I would rather offer yarn than be asked to.

Do you sell wholesale?

Thank you for your interest. I am not taking on wholesale customers at this time. Here is an interesting article about wholesale and the indie dyer.

Privacy Policy

Returns

  • The yarn must not be caked, balled, soiled or smelly. It must be in re-sellable condition.
  • Refunds will only be given with prior arrangement & return of the item(s) in original condition within 21 days of purchase date.
  • If the item is not returned in its original condition, the buyer is responsible for any loss in value.
  • The buyer is responsible for return shipping charges.